Responsibilities of the Hearing Consumer
Accessibility
- Prescheduled meetings, reviews, disciplinary actions, benefit changes, training, company sponsored social activities, etc. (DON’T use co-workers)
Scheduling
- Request an interpreter in a timely manner
- Determine the amount of time an interpreter is needed (Pay for time scheduled)
- Let the interpreter know the type of situation (good, bad, formal/casual)
- Find out the communication needs of deaf person (ASL, MCE, SEE)
- Parking information
- Billing information
- Include the interpreter’s meals for luncheons and banquets
Control the situation as you would with a hearing person. (Interpreter does not equal babysitter or teacher, etc.)
Let the deaf person know what you expect of him
Speak directly to the deaf person
Be aware of lag time. (Allow the deaf person time to respond, especially in group situations, one person at a time.)
Be sensitive to placement of the interpreter for more effective communication
If the deaf person doesn’t understand explain in a different way, paraphrase or use examples
Use visual aids
Make sure the meeting place is accessible, i.e., lighting, risers, sound system, etc.
Be aware that the interpreter is obligated to interpret everything that is said or signed.
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